What are your hours?
Boarding / Daycare
Monday - Friday: 7 am — 7 pm
Saturday: 7 am — 5 pm
Sunday: Pick up times for boarding only 9 am — 5 pm
Grooming Spa
Tuesday - Saturday: 8 am - 4 : 30 pm
Can I take a tour?
Yes! We love visitors. Tours are limited due to Covid-19 but can be scheduled through the receptionist at 843-797-7568 and are available Tuesdays, Wednesdays, and Thursdays from 11-2.
How do I make a reservation?
Call us on (843) 797 7568, Or feel free to stop by the hotel for a visit.
What time is check-in and check-out for boarding stays?
Dog guests can be checked in anytime during business hours.
Checkout time is Eleven am, seven days a week. We offer a late check out option for $10 after noon.
What do I need to do to make a reservation?
We just need a little paperwork — don't worry, it doesn't take long. You can download them here or pick them up at The Grooming Room Pet Hotel front desk. We ask that you provide current vaccination records and completed forms prior to your dog's stay.
Do I need to make daycare reservations?
While we do accept daycare drop-ins, we strongly encourage you to call ahead. If your dog will be joining us regularly for daycare, we recommend making a standing reservation on your typical play dates. This way, your pooch will always have a spot at Daycare.
Daycare cancellation policy
We ask that you give 24 hours for daycare cancellations. No shows will be charged the full fee for the reservation. If you miss two appointments without notice, your future daycare reservations may be cancelled. A daycare package is required for all standing reservations.
What are your boarding requirements?
We require a veterinarian certificate indicating proof of vaccination for Rabies, DLPP, and Bordetella. We recommend the Bordetella vaccination be administered every 6 months or yearly, within the year is required. If the Bordetella vaccine has never been given, or if it has expired, a 72-hour waiting period is required after the administration.
For all other vaccinations, a 24-hour waiting period is required after the first administration of a vaccination or if it has expired.
All guests must be treated with an effective form of flea control.
All guests must be 4 months or older.
Guests who attend daycare will require a brief temperament evaluation — think of it as a simple “meet and greet.” This ensures the safety of all our guests. Temperament evaluations must be scheduled in advance, just give us a call to let us know you're coming in. We want to ensure that we have adequate time to get to know your pooch.
Why the long waiting period for Bordetella?
Our 72 Hour policy ensures that guests with little or no immunity have not been exposed accidentally and infected with an illness while visiting their veterinarian to get vaccinated. While it may seem a little strict, we prefer to error on caution when it comes to the safety of our guests.
Can I bring my own dog food?
Of course, and we encourage it, as many dogs are sensitive to sudden dietary changes, we find that it's best to provide their regular food. By request, we can prepare specialized meals, including cooking or thawing if required. In particular cases, a $5 daily fee may apply.
If you forget your dog's food, we use Blue Buffalo as our house food, which is charged at $2 per meal.
Will you give my dog their meds?
No problem. We can administer medication. Just make sure medication is clearly labeled and dosage instructions are included.
Can I bring personal items for my dog's stay?
As a full-service dog hotel, we provide the comforts of home including premium dog bedding and bowls. That said, you're welcome to bring your pet's favorite blanket, toy, or any item with a familiar scent—just clearly mark their items. Please limit it to two items. The Grooming Room cannot guarantee their condition upon check-out.
What is included in the daily rate for my dog?
We have multiple room types with different amenities, there are rooms that can be private, including cozy bedding and bowls for their prepared meals. As for play, all rooms include daycare play with the group (unless your dog is not social then they will have one on one play with a team member). Best of all, there is no shortage of love and cuddles.
Is your facility secure?
Yes, we have Boarding staff here 24/7/365. Our hotel also features security cameras and smoke detection systems.
What if my dog doesn't play well with others?
If your dog is less than social, requires one-on-one attention, or senior, they are welcome to stay in our Suites for added privacy. They will receive special one-on-one care from our staff with multiple outings throughout the day to stretch their legs.
Will you accept my female pup while she is in heat?
Absolutely. Because a female in heat can stress our male guests staying at the hotel and extra cleanup is involved, an additional $5 per day fee applies. We also require that dogs in heat stay in a suite for added privacy to keep other guests comfortable.
Do you accept intact males?
Yes.
What do I need to know about booking over the holidays?
For best availability, it is recommended reservations be made well in advance.
Peak Holiday Period:
Memorial Weekend (End of May)
July Fourth (July)
Labor Day Weekend (End of September)
Thanksgiving Holiday (November)
Christmas & New Year's (December/January)
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below: July 3-6, November 24-27, December 23-26.
If for any reason you need to cancel a holiday reservation, please see our holiday cancellation policy below.
What if I need to cancel my reservation?
For non-holidays, please notify us of your cancellation 48 hours in advance.
For holiday reservations, we require 10 days advance notice and a non-refundable deposit for the first night at the time of reservation.
If we do not receive your cancellation within the period listed above, you will be charged 50% of your scheduled boarding stay.
No shows will be charged for the reservation in their entirety.
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below:
Three-night minimum stay: July 3-6 | November 24-27 | December 23-26
Boarding / Daycare
Monday - Friday: 7 am — 7 pm
Saturday: 7 am — 5 pm
Sunday: Pick up times for boarding only 9 am — 5 pm
Grooming Spa
Tuesday - Saturday: 8 am - 4 : 30 pm
Can I take a tour?
Yes! We love visitors. Tours are limited due to Covid-19 but can be scheduled through the receptionist at 843-797-7568 and are available Tuesdays, Wednesdays, and Thursdays from 11-2.
How do I make a reservation?
Call us on (843) 797 7568, Or feel free to stop by the hotel for a visit.
What time is check-in and check-out for boarding stays?
Dog guests can be checked in anytime during business hours.
Checkout time is Eleven am, seven days a week. We offer a late check out option for $10 after noon.
What do I need to do to make a reservation?
We just need a little paperwork — don't worry, it doesn't take long. You can download them here or pick them up at The Grooming Room Pet Hotel front desk. We ask that you provide current vaccination records and completed forms prior to your dog's stay.
Do I need to make daycare reservations?
While we do accept daycare drop-ins, we strongly encourage you to call ahead. If your dog will be joining us regularly for daycare, we recommend making a standing reservation on your typical play dates. This way, your pooch will always have a spot at Daycare.
Daycare cancellation policy
We ask that you give 24 hours for daycare cancellations. No shows will be charged the full fee for the reservation. If you miss two appointments without notice, your future daycare reservations may be cancelled. A daycare package is required for all standing reservations.
What are your boarding requirements?
We require a veterinarian certificate indicating proof of vaccination for Rabies, DLPP, and Bordetella. We recommend the Bordetella vaccination be administered every 6 months or yearly, within the year is required. If the Bordetella vaccine has never been given, or if it has expired, a 72-hour waiting period is required after the administration.
For all other vaccinations, a 24-hour waiting period is required after the first administration of a vaccination or if it has expired.
All guests must be treated with an effective form of flea control.
All guests must be 4 months or older.
Guests who attend daycare will require a brief temperament evaluation — think of it as a simple “meet and greet.” This ensures the safety of all our guests. Temperament evaluations must be scheduled in advance, just give us a call to let us know you're coming in. We want to ensure that we have adequate time to get to know your pooch.
Why the long waiting period for Bordetella?
Our 72 Hour policy ensures that guests with little or no immunity have not been exposed accidentally and infected with an illness while visiting their veterinarian to get vaccinated. While it may seem a little strict, we prefer to error on caution when it comes to the safety of our guests.
Can I bring my own dog food?
Of course, and we encourage it, as many dogs are sensitive to sudden dietary changes, we find that it's best to provide their regular food. By request, we can prepare specialized meals, including cooking or thawing if required. In particular cases, a $5 daily fee may apply.
If you forget your dog's food, we use Blue Buffalo as our house food, which is charged at $2 per meal.
Will you give my dog their meds?
No problem. We can administer medication. Just make sure medication is clearly labeled and dosage instructions are included.
Can I bring personal items for my dog's stay?
As a full-service dog hotel, we provide the comforts of home including premium dog bedding and bowls. That said, you're welcome to bring your pet's favorite blanket, toy, or any item with a familiar scent—just clearly mark their items. Please limit it to two items. The Grooming Room cannot guarantee their condition upon check-out.
What is included in the daily rate for my dog?
We have multiple room types with different amenities, there are rooms that can be private, including cozy bedding and bowls for their prepared meals. As for play, all rooms include daycare play with the group (unless your dog is not social then they will have one on one play with a team member). Best of all, there is no shortage of love and cuddles.
Is your facility secure?
Yes, we have Boarding staff here 24/7/365. Our hotel also features security cameras and smoke detection systems.
What if my dog doesn't play well with others?
If your dog is less than social, requires one-on-one attention, or senior, they are welcome to stay in our Suites for added privacy. They will receive special one-on-one care from our staff with multiple outings throughout the day to stretch their legs.
Will you accept my female pup while she is in heat?
Absolutely. Because a female in heat can stress our male guests staying at the hotel and extra cleanup is involved, an additional $5 per day fee applies. We also require that dogs in heat stay in a suite for added privacy to keep other guests comfortable.
Do you accept intact males?
Yes.
What do I need to know about booking over the holidays?
For best availability, it is recommended reservations be made well in advance.
Peak Holiday Period:
Memorial Weekend (End of May)
July Fourth (July)
Labor Day Weekend (End of September)
Thanksgiving Holiday (November)
Christmas & New Year's (December/January)
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below: July 3-6, November 24-27, December 23-26.
If for any reason you need to cancel a holiday reservation, please see our holiday cancellation policy below.
What if I need to cancel my reservation?
For non-holidays, please notify us of your cancellation 48 hours in advance.
For holiday reservations, we require 10 days advance notice and a non-refundable deposit for the first night at the time of reservation.
If we do not receive your cancellation within the period listed above, you will be charged 50% of your scheduled boarding stay.
No shows will be charged for the reservation in their entirety.
We have a minimum stay requirement of (3) nights for peak holiday periods as referenced below:
Three-night minimum stay: July 3-6 | November 24-27 | December 23-26